About Us
Your Trusted Partner in Digital Payment and Billing Solutions
Who We Are
City Hall Systems is a leading provider of cloud-based municipal payment solutions, helping cities and towns streamline revenue collection and enhance public engagement. Our innovative technology supports online bill payment, bill presentment, point-of-sale transactions, and fulfillment services, allowing municipalities to operate more efficiently while providing residents with a seamless payment experience.
Our Mission
We are committed to delivering secure, efficient, and user-friendly payment solutions that simplify municipal revenue collection. Our technology reduces administrative burdens, improves financial transparency, and enhances the overall experience for both municipal staff and residents.
What We Offer
City Hall Systems provides municipalities with a comprehensive suite of digital payment solutions designed to optimize revenue collection across multiple departments.
Online Bill Payment & Presentment
Provides secure, cloud-based digital billing and payment processing for essential municipal revenues for which municipalities invoice, including taxes and utilities.
ePOS (Cloud-Based Point-of-Sale System)
Integrated with PAX payment terminals for in-office and mobile transactions.
Parking Permit Management
Digital permit processing with enforcement system integration.
Specialized Payment Solutions
We also offer unique applications for specific fees such as electronic and physical permits, burning permits, and dog licensing.
Fulfillment Services
Streamlined distribution of virtual and physical permits.
On-Line Digital Payment Processing
Provides secure, cloud-based digital payment processing for online orders, such as certificates, donations, school fees, public works fees. Municipalities can collect revenue for virtual anything!
Why Municipalities Choose City Hall Systems
Government-Focused & Revenue-Driven
We work exclusively with municipalities, ensuring our solutions align with the specific needs of local governments. Our goal is to increase revenue collection efficiency while enhancing compliance and user satisfaction.
Seamless Integration & No Upfront Costs
Our solutions integrate easily with existing municipal systems, and our business model allows us to deliver technology solutions with no capital investment required from the municipality.
Industry-Leading Customer Support
Dedicated Support Teams
Each municipality is assigned a specialist for direct support.
Multilingual Call Center & Live Chat
We handle resident inquiries via phone, email, and online chat.
Proactive Payment Notifications
We alert taxpayers of failed transactions to ensure compliance.
On-Site & Virtual Training
Municipal staff receive hands-on training at no additional cost.
Security & Compliance
We maintain the highest level of security for digital transactions, ensuring compliance with:
Multilingual Call Center & Live Chat
We handle resident inquiries via phone, email, and online chat.
NACHA Compliance
Secure handling of ACH transactions.
PCI compliance
Strict controls for data security, availability, and confidentiality.
PII Protections
Safeguarding personally identifiable information with encryption and strict access controls.
By the Numbers
2.5 M
Transactions Processed Annually
$1.5 B
in Payments Managed Per Year
30%
Year-Over-Year Growth For the Past Five Years