Core Solutions
Simplifying Municipal Payment Processing with Core Solutions
What is City Hall Systems’ Core Solution?
City Hall Systems' Core Solution consists of ePay and eGov, providing a seamless digital billing and payment ecosystem for municipalities. ePay and eGov enable resident digital billing and payments of taxes, utilities, and other categories of municipal payments. Our system also allows municipalities to create portals for various certificates (birth, marriage, death, municipal lien), school fees, donations, and other various activities.
ePay – Secure, Flexible Payment Processing
Our payment platform gives constituents multiple ways to pay:
Payment Options – One-time payments or account-based transactions.
Flexible Scheduling – Schedule future bill payments with ease.
Multiple Payment Methods – Pay online, by phone, or in person using credit cards and digital wallets.
eGov – Powerful Payment Management for Municipalities
eGov is designed for city and town officials to streamline financial operations:
Bill Cycle Management & Reporting – Track and manage bill payments in real-time.
Customizable Reports – Generate on-demand or scheduled reports.
Payment Status Monitoring – Gain full visibility into transaction activity.
Dedicated Customer Support
We provide tailored support to ensure smooth operations:
Assigned CHS Specialists – Each town receives a dedicated specialist.
Constituent Support – Multilingual support via phone and live chat.
Accepted Revenue Types
A standard subscription to City Hall Systems allows municipalities to present invoices/bills to residents for essential revenues, such as taxes and utilities and gives residents and on-line portal through which they can pay. We also offer on-line payment processing only (without an invoice). Below is an example of how a municipality might use our system:
Treasurer Collector Bills and Payments - In this case, we would provide bills to residents in PDF format, which the resident could pay online.
Clerk Services Payments - Here, the clerk’s office is able to take on-line credit card or ach payments for orders placed through our system.
E-Billing & Presentment
Enhance efficiency and convenience with digital billing solutions:
Residents receive and view bills electronically.
Access up to 60 months of PDF bill images and payment history.
City Hall Systems handles bill loading on behalf of the town.