Solution Benefits
Experience the Power of Our Payment Solutions
Why Choose City Hall Systems?
The Smart Choice for Municipal Payment Solutions
City Hall Systems provides a secure, fully integrated, and user-friendly payment platform designed specifically for municipalities. Our solutions simplify revenue collection, enhance transparency, and improve the payment experience for both residents and municipal staff.
Seamless Integration & Advanced Security
Municipal Website Integration
Our platform embeds directly into your city or town’s website for a seamless user experience.
PCI DSS Level 1 Compliance
Meets the highest security standards for credit card transactions.
End-to-End Encryption
Secure EMV transactions with encrypted data protection.
SaaS Architecture
Continuous feature updates and improvements for all users.
ePay Payment Platform: Benefits for Residents
Residents gain convenient, flexible payment options through the ePay platform:
Multiple Payment Methods
Pay online, via mobile, or in person using checks or credit cards.
One-Time or Recurring Payments
Make a single payment or create an account for faster repeat transactions.
Access to Billing History
View 60 months of PDF bill images and payment records.
Scheduled Payments
Set up payments in advance to avoid missed deadlines.
Multilingual Support
Access live support via phone, email, or chat in multiple languages.
eGov DMS: Benefits for Municipalities
Our eGov DMS (Document Management System) offers powerful tools for financial management and reporting:
Bill Cycle Management
Track and manage billing operations seamlessly.
Payment Status Monitoring
Real-time tracking of resident payments.
Parcel Restrictions
Enforce property-based payment regulations.
Comprehensive Reporting
Generate on-demand or scheduled reports for payments, outstanding balances, voids, and refunds.
Automated Daily Updates
Secure FTP or SFTP file transfers ensure up-to-date municipal records.
Unmatched Customer Support: Our Greatest Asset
Resident Support
Live Phone Support
Email Support
Municipal Support
Dedicated Account Analyst
Ensures smooth operations and personalized assistance.
Marketing Support
Helps drive resident adoption of digital payment solutions.
Resident Education & Outreach
Resources to help residents transition to online payments.
The City Hall Systems Advantage
By choosing City Hall Systems, municipalities benefit from:
Secure & Compliant
Industry-leading PCI DSS Level 1 security.
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Fully Integrated
Works seamlessly with your municipal website and backend systems.
Customizable & Scalable
Adapts to the needs of any municipality, large or small.
Continuous Innovation
SaaS-based platforms ensure you always have the latest features.
Proven Success
2.5 million transactions annually, managing over $1.5 billion in payments.